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Service / Support
AFTER SALES SUPPORT
SERVICE CENTERS
EMERGENCY ROADSIDE ASSISTANCE —
Live on-the-road help. 24 hours a day. Every day.
As an MCI motor coach owner, you enjoy the benefits of innovative MCI technology and engineering. You also benefit from the peace of mind of knowing that your drivers always have access to FREE* Emergency Roadside Assistance, 24 hours a day, every day of the year.
Trained MCI Technical Support representatives are available to provide live phone support 24 hours a day, 365 days a year, from anywhere in the U.S. or Canada. And, because they are members of the MCI PRO Support network, they can connect your drivers to:
- Toll-free live assistance from trained MCI Technical Support representatives
- 24/7 on-the-road help
- Towing services
- Diagnostic assistance
- Repairs at nearby service providers
- Instant access to the MCI information database
- Help with lodging and passenger care
- Expedited on-site emergency delivery of parts from the MCI parts distribution facility*
- Situation monitoring to help you get your coach back on the road
To find out more about MCI Emergency Roadside Assistance, contact your MCI parts solutions manager.
*While MCI Emergency Roadside Assistance is available at no cost, operators may incur charges for services such as towing, repairs and parts.
Motor Coach Industries: Corporate Address 1700 East Golf Road, Suite 300, Schaumburg, Illinois 60173 | Phone: 866-MCICOACH
Copyright 2004-2012 Motor Coach Industries Int'l, Inc. and its subsidiaries. All Rights Reserved.